Holding elderly person’s hand in Wrexham Holding elderly person’s hand in Wrexham
Your Trusted Friend…
here for you

Contact our Team today to see
how we can assist you

Your Trusted Friend is a companion service tailored to your individual needs, giving you freedom, friendship and providing some fun! It’s like an extra pair of hands when you need it!

On a mission to alleviate isolation and loneliness. No matter what your circumstances are, we’re here to help.

As well as befriending and companionship we also provide food and personal shopping, meal prep, trips and outings, appointment visits and check-ins by phone. Talk to us today about how we can help you.

Currently serving Wrexham, Flintshire & Denbighshire.

Assisting elderly person with shopping in Flintshire

A little about
Your Trusted Friend

Your Trusted Friend was born after spotting the need for such a service when an elderly relative needed some extra assistance.

Not personal care, but a friendly helping hand, giving vital reassurance, upholding independence and helping maintain dignity.

Our team of Trusted Friends, through the companionship we offer has helped combat loneliness in our community and restored well-being.

We’ve learnt these visits have become a lifeline to so many so we’ve been doing it ever since!

Assisting elderly person in Wrexham

About us

Find out more about the beginnings of Your Trusted Friend

Read more

Help in the home assistance in Wrexham

Request A Friend

View our range of services, current prices and the areas that we cover

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Help in the home assistance in Wrexham

Become A Friend

Join our trustworthy team who are passionate about helping others

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Elderly lady being helped with household chores

Case Studies

Find out how we’ve helped people throughout the North Wales area

Read more

Covid-19 Information

The number one rule at Your Trusted Friend is to always have fun!

However, during this challenging time we are focusing on our members’ safety and taking your care very seriously, supporting our employees and the local communities in which we operate.

For your peace of mind, since the outbreak of Covid-19, we strive to avoid any further disruptions, while at the same time taking extra precautions to act responsibly in line with the government guidelines and monitor any new updates, communicating with our teams regularly.

Our team are always fully equipped with face masks, ensuring they sanitise before and after leaving their vehicles and each all premises. We continue to be extremely diligent and closely monitor whether any of our employees show new symptoms related to Covid-19.

For your peace of mind, we always follow government guidelines and monitor any new updates, communicating with our team regularly.

Press Release: Innovative Elderly Support Company Celebrates 5th Birthday!!

Read full press release

"The UK is undergoing a demographic shift, with potentially far-reaching consequences for society, the economy and public service provision. A vastly improved life expectancy, one of the great triumphs of the last century, looks set to be one of the great challenges of this one.

By 2020, 12.5 million people will be over the age of 65. Existing health and social care systems are already struggling to cope. We are starting to understand how this challenge will affect our ageing population.

We want to make the UK the best place to grow old. Over one million people in later life say they always or often feel lonely." (UnLtd)

Your Trusted Friend has been providing solutions to these challenges since its inception five years ago. Formed after the illness of a close personal friend - who required "help with the little things and to get out of the house" - it has developed into a thriving and award-winning assistance company supporting elderly individuals in three Welsh counties.

Offering services ranging from going to the doctors, basic companionship, visits to friends and family or even help walking the dog, each client is provided with a flexible and individually tailored plan.

The established team of Trusted Friends, who have previous experience as nurses, business owners, legal professionals and ‘friends’, give us a variety of options to provide exactly what each individual needs.

"It has been a great pleasure to support Your Trusted Friend over the past year. I have found Cathy and the team to be professional, open to work in partnership, ambitious for growing and developing their social enterprise, and so caring and supportive of their clients. Happy 5th birthday and I look forward to continuing working together."

Jacqui Cross, Business Advisor, Social Business Wales

Also recommended by the British Red Cross, there’s plenty of case studies for reassurance on the website, as well as a statement about the extra precautions taken since the outbreak of Covid-19.

While these are incredibly challenging times for everybody, the elderly who live alone are perhaps the most vulnerable in society at the moment. Your Trusted Friend aims to help them "keep control, independence, and dignity".

"We are delighted to help Cathy - founder of Your Trusted Friend - who has been able to provide vital support to more vulnerable members of the community during the pandemic. Cathy's commitment shines through and we wish her and her team all the best over the coming months."

Jane Ryall (UnLtd)

Your Trusted Friend offer their services across Wrexham and Flintshire in North Wales. They are developing their coverage wherever there is a need and starting to include Denbighshire within this vision and further afield if demand presents itself.

They believe that everyone, no matter what their circumstances, age or individual needs are, deserve help and support. They endeavour to alleviate isolation and loneliness. No-one should be left to feel alone. They believe that the elder generation should have the right to all this and to receive help to remain within their own homes, should that be their wish and desire.

This bespoke service they provide is driven by the belief and passion they have as Trusted Friends.

If you have a passion to help people, they want to hear from you. To those who require a little bit of assistance or support, they would very much like to help, their bespoke service is available to any adult.

Thank you for taking the time to read and I wish you a much better year in 2021!

Cathy Boardman from Your Trusted Friend

Kindest regards


Managing Director/Coordinator of Fun
Phone: 01978 227 999
Email: cathy@yourtrustedfriend.co.uk

A Thank you from The Senedd!

We are delighted to have received a thank you letter from Jack Sargeant, Member of the Senedd for Alyn and Deeside who has recognised the great work our team has and is continuing to provide through the Covid-19 pandemic. Well done team!

Read full letter

We have won an Award!

We are unstoppable. We are UnLtd

UnLtd are giving us support to help grow and promote Your Trusted Friend to reach more people in the Community and make that difference to peoples’ lives. Thank you.

Find out more at www.unltd.org.uk

Please call our team to find out
how we can help or email us